Customer Service Testimonials


Here are what a few of our clients have to say about Dennis Snow’s keynote addresses and workshops:

“Dennis was literally one of the best speakers we’ve ever experienced... phenomenal! A++! Incredible!” – Julianne Potter, American Express

“I consider your presentation the high water mark of 20 years of professional training and conferencing.” -- Timothy Quinnan, Ph.D, Assoc. V. P. for Student Affairs, Florida State University

“I have seen literally hundreds of speakers over my career and I have to say that your talk was the best I have ever seen. We have been holding the conferences now for eight years, and if my memory serves me right you were the first standing ovation a speaker has ever received!” – Chris S. Reynolds, Investment Planning Counsel

“…I don’t think there was anyone in the room who wouldn’t have been absolutely thrilled if your presentation had stretched long into the night… people are talking about the issues you presented, and hopefully, we are inspired to build on the momentum you started in a way that will make our customers wonder what happened in our company!!!” – Lois Carlson, Cummins Bridgeway LLC

“You were the highlight of our conference and helped us set a great tone. I’m confident that we will be able to use the tools you shared with us and that they can have a vital impact on our ability to build customer loyalty.” – Rob Freeman, Childtime/Tutor Time Learning Centers

“Never before had I attended a seminar where the speaker took the time to visit with the employees and get a feel for our jobs before the program…I truly enjoyed the presentation and I feel it has made a difference in the way I perform my job.”--Heather Wileaver, Carle Clinic Association program attendee

“You’ve done it for Texaco and Shell Oil again! Their committee was blown away by your customized seminar. The breakout sessions allowed us to plot some very achievable next steps back home.” –Lamar Berry, International Marketing Systems

“To use the metaphor of the season, you hit a long ball, my friend. Your remarks were finely-honed, professional and studied but relaxed, and humorous. A moment of magic.” --Cornell University

“Your presentation was the hit of the conference, and you certainly gave the participants a lot of useful ideas together with a very moving message. It was a pleasure to work with you.” Karl Albrecht – Author of “Service America”

“Thank you so very much for making our conference such an incredible success. Clearly from our survey results, you were the highlight of the entire event. Your presentation, enthusiasm and talent inspired our managers to take back a great amount of energy to create a new level of excitement in our call centers.” Wells Fargo Bank

“You did an excellent job sharing customer-focusing concepts in an entertaining-format…thank you for helping us make this year’s conference the best yet.” A.J. Olivera, Sr. Vice President Power Systems, Florida Power & Light

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