Upcoming Customer Service Webinar

On Wednesday, December 1, 2010, I’m going to be the featured guest on www.FreeWebinarWednesdays.com and thought you’d like to sit-in live. The webinar will run from 1PM-2PM Eastern Time, and I’ll be presenting:

Lessons From the Mouse: Applying Disney World’s Secrets of Success to Your Organization

This free webinar series is every Wednesday at 1PM Eastern Time and all of their past webinars are archived and available on their website for playback, so if you can't catch me live you can always come back and view it later. To attend live, simply visit the FWW (www.FreeWebinarWednesdays.com) site and click on the Register link in the top-left of the page. Hope to “see you” online.

Download Free Whitepaper

The Top Five Customer Service Mistakes Companies Make
And How Your Organization Can Avoid Them