Posted on January 30, 2010 by Dennis Snow
I recently interviewed Kevin Stirtz, The Amazing Service Guy, on the subject of improving customer service. Kevin's experience as a speaker and consultant has led him to engagements with organizations like Urban Outfitters, Supercuts, Pep Boys, and Embassy Suites.
Kevin also hosts one of the best customer service sites on the Web, www.AmazingServiceGuy.com.
Click below to listen to our interview, which focuses on what organizations can do to continually raise the level of service they provide.