Dennis Snow Service Excellence Products

Online Virtual Training Program

The Ultimate Customer Service Online Virtual Training Program

Price

$199 for a 1-year license

Corporate Pricing Available

Learn how to create magical customer experiences, because if you don’t, your customers will find their wow elsewhere. Great service isn’t about grand acts, it’s about common courtesy, artfully delivered. Dennis Snow brings you Lessons From The Mouse in his new virtual training system. After decades of experience at Disney, he’ll show you and your organization exactly how to deliver an experience that results in intense customer loyalty. Dennis Snow Virtual Training is fun and highly interactive. Users learn at their own pace, on-demand 24/7, with testing and built in progress tracking. It is available to individuals and entire teams. Dennis Snow Virtual Training will train your organization how to:

  • See your operation through the eyes of your customers.
  • Create consistent customer wows.
  • Perform with an experience mindset, not a task mindset.
  • Ensure that your organization’s “backstage” environment never impacts the “onstage” customer experience.
  • Make personal accountability a part of the organization’s culture.

Please contact Danny at (407) 294-1855 or danny@snowassociates.com

Virtual Training Center Sample Chapter
Lessons from the Mouse

Lessons from the Mouse

Author(s)

Dennis Snow

Price

$19.95

Quantity

Quantity discounts are available for purchase of 10 or more. Please contact: Debbie at (407) 294-1855 or debbie@snowassociates.com.

learn more Read Sample Chapter  
The Complete Guide to Ultimate Customer Service

Unleashing Excellence: The Complete Guide to Ultimate Customer Service

Author(s)

Dennis Snow and Teri Yanovitch

Price

$24.95

Quantity

Quantity discounts are available for purchase of 10 or more. Please contact: Debbie at (407) 294-1855 or debbie@snowassociates.com.

learn more Read Sample Chapter